The app can be downloaded after registering on https://app.roxpay.eu.
We suggest booking an appointment with one of our representatives to integrate the service.

There are no fixed costs, the costs are only €0.06 for each chat initialization message.

Once the conversation is initialized, the messages become free.

In order to generate the authentication token it is necessary to activate an API user from the RoxPay platform.

This user will then be enabled to login via rest API for the generation of the Bearer Token.

To be able to use the WhatsApp API from your WordPress site, you need to create an HTML tag from your editor and insert the URL pointing to our chatbox in Iframe.
Remember to include your "CompanyId" in the query string parameters!

Example:

https://www.whatsapp.roxpay.eu/iframe/chat?CompanyId=123

You must have a WhatsApp Business account, a valid phone number and the ability to integrate our APIs into your system via HTTPS.

You can send text messages, images, videos, documents and interactive messages such as buttons and lists. Additionally, you can send system notifications and automatic responses.

Yes, the API supports both sending and receiving messages, allowing two-way communication with your customers.

The WhatsApp messaging API is a tool that allows companies to integrate WhatsApp into their communication systems. This allows you to send and receive messages, notifications, and updates directly through WhatsApp.

Yes, all messages sent and received via the WhatsApp API are protected by end-to-end encryption, ensuring maximum security and confidentiality of communications.

Yes, our API services are designed to be easily integrated with a wide range of systems and platforms, including CRMs, order management systems, marketing platforms and more.

If you encounter technical problems, you can contact our technical support via our website or via the dedicated support channel. We offer 24/7 support to ensure your service runs without interruption.

The limitations depend on the tariff plan chosen. We offer plans that vary based on the volume of messages sent. Contact us for more details on your plan's specific limits.

Yes, you can send promotional messages, but it's important to comply with WhatsApp guidelines to avoid spam and ensure your messages are relevant and useful to your customers.

We offer analytics and reporting tools that allow you to monitor the performance of your messages, including open, response and conversion rates.

Yes, you can personalize messages with dynamic variables to include information specific to each recipient, such as name, order details, and more.

Yes, we offer a free trial period to allow you to test the API's features and determine if it is right for your business needs.